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Emergency Incident Response
Rapidly contain a cyber security incident to minimise the risks to your business.
If you believe you’re experiencing a cyber incident right now, please call our Incident Response team on 0333 444 0041 and we’ll help you right away.
Our Cyber Security Incident Response (CSIR) is approved by CREST, an international not-for-profit accreditation and certification membership body that represents the global cyber security industry. Worldwide, only a small number of cyber security providers have achieved this accreditation – which is fully endorsed by GCHQ and CPNI – highlighting Quorum Cyber’s commitment to continuous improvement of standards and quality of service.
In today’s hostile and unpredictable digital environment, organisations in any industry and in any country could experience a cyber incident at any time.
Our Emergency Incident Response service, managed by our team of experienced, certified professionals, enables customers of any size and complexity to contain a cyber security incident and safely return to normal business operations as soon as possible.
Cyber Security Front and Centre
The true impact of a breach has a direct impact on the market valuation of a business
$5B
30% was wiped off Equifax's valuation following 2017 data breach in the US
20%
Drop in Facebook's stock price following 2018 Cambridge Analytica scandal
Closed
Mossack Fonseca, the law firm involved in the Panama Papers, was unable to recover from the data breach
Ten things you should do
- Report the incident
- Call your cyber insurance provider
- Ask for help – don’t go it alone
- Appoint a Cyber Incident Owner
- Keep an action and decision log
- Focus on containment
- Listen
- Be patient
- Help authorities and regulators as much as possible
- Be faster than the story
Helping you win during a security incident
Our Incident Response (IR) team will provide support to help with immediate triage and containment actions to:
Gain situational awareness, set up incident rooms, establish communications and trigger IR processes
Determine the scope of the threat, users affected, assets involved, anomalous behaviours and the impact on the customer’s data
Contain affected users and devices, remove threats from the environment and support recovery activities
Create a detailed incident report, organise debriefing sessions with the customer and other stakeholders, and run a lessons-learned session
We can provide additional services as required such as: digital forensics, red teaming and threat hunting
Ten things you should NOT do
- Let everyone ‘help’
- Pay the cybercriminal
- Communicate until you know how and what to communicate
- Lie or under-sell the severity of the incident
- Try recovering too soon
- Focus on root cause analysis
- Buy more security tools
- Point fingers / blame people
- Deny anything before you know the facts
- Try to cover things up
Why call Quorum Cyber in an emergency?
Our company was created in 2016 with the sole purpose of helping to defend organisations that can’t protect themselves. Everything we do is geared towards this goal. Since then, we’ve invested in recruiting and training a qualified Incident Response and Threat Intelligence team that is skilled in using the latest Microsoft Security tools to safeguard your organisation’s assets, data and customers from ever-evolving cyber threats. Our team has lots of experience in supporting organisations of all sizes and complexities before, during and after a cyber security incident. We’re ready to help you, day or night, all year round.
We’re proud to be a Microsoft Solutions Partner for Security (formerly called a Gold Partner) and a member of the Microsoft Intelligent Security Association (MISA). And in 2022 we became the first company headquartered in the UK, and one of only a few anywhere in the world, to be verified by Microsoft for our Managed Extended Detection and Response (XDR) service.
Safeguard your organisation from the potentially devastating effects of a cyber-attack
If you don’t need our help with an emergency right now, you might be looking for other services, such as:
Explore our latest content and resources
Here you will find our latest news, comprehensive technical blog and thought leadership on developing cyber security related issues.
