Cyber-attacks can happen at any time, potentially causing a great deal of damage and leading to huge costs. Ensure your organisation is prepared with our Incident Response Preparedness services.
Our Incident Response (IR) team has helped hundreds of organisations anticipate, prepare, and respond to a multitude of situations including large-scale ransomware attacks, supply-chain compromises and Advanced Persistent Threats (APTs).
With hundreds of hours and incidents behind them, our certified professionals are ready to help you.
Our IR (Incident Response) Preparedness services include:
- Incident Response Readiness Assessment (IRRA) - Our four-phased approach prepares you with the right processes and technologies to respond to a cyber security incident at any time of the day or night.
- IR Plans - Reviewing of your cyber incident response plans. If they don’t exist then we’ll help to create one that’s fit for purpose.
- IR Playbooks - We assess existing cyber IR playbooks to make sure they address the most critical scenarios.
- IR Tabletop Exercises - To make sure that everything works effectively and efficiently, we test plans, playbooks, and teams holistically. By working closely with you every step of the way, you'll learn from each exercise so you are prepared for any eventuality.
Incident Response Readiness Assessment
Our unique IRRA prepares your people with the right processes and technologies to respond to a cyber security incident at any time of the day or night. The service consists of a four-phased approach:
1. Plan
- Define training, identify key stakeholders, measure security maturity, and identify quick wins
- Establish a clear mandate with measurable objectives, key performance indicators (KPIs),and action plans
- Create and deliver a concise plan
2. Get the board on board
- Demystify cyber security, adopt business focused language, elevate key issues to executives and the board
- Identify the benefits and opportunities that come with improved cyber resilience
- Embed cyber security into the organisation
3. Processes and playbooks
- Business email compromise
- Ransomware
- Insider threat
- Malware
- Espionage
- Data loss (accidental and malicious)
4. Practice
- Test plans, playbooks and teams
- Help team building
- Learn lessons and develop staff
- Teach team members what to be aware of to improve the organisation’s response
Benefits
- Respond to security breaches quickly, decisively, and effectively to minimise business disruption
- Maintain the trust and confidence of internal stakeholders, the market, and industry regulators
- Access to our certified team of experts 24/7
- Protection from the latest cyber threats and potentially damaging cyber-attacks
Meet Our Facilitators
Representatives from Quorum Cyber will help guide you through the exercise. They are neither on your side nor working against you. They are a strictly neutral observer providing inputs and responses to actions or inaction. They are, however, there to help and, if you are struggling, they will prompt progress by asking questions. Once participants have made their decision, the facilitator will inform the outcome and impact that the decision has had on the scenario.

Mark Cunningham-Dickie
Mark Cunningham-Dickie is the Cyber Incident Response Team Lead for Quorum Cyber. As well as leading technical specialists and organisations through the fallout from a cyber incident, Mark helps develop Cyber Incident Response Plans and Playbooks specific to customers' environments - helping customers recover far quicker and minimise impact, should their worst day happen.

Robert Hayes
Robert Hayes is the Chair of Quorum Cyber's Strategic Advisory Board. Robert has a portfolio of Non-Executive Director & Strategic Advisory roles, supporting public & private sector organisations through complex change programmes, with a particular focus on risk & cybersecurity. Robert spend 30 years working in senior positions in the UK Government, followed by ten years as a Senior Fellow of the Microsoft Institute for Advanced Technology in Governments.
Why entrust Quorum Cyber with Incident Response preparations?
Our dedicated Incident Response team has a wealth of experience helping organisations in the public and private sectors get ready for the worst possible situation – a cyber-attack. All our team members are fully qualified to cope with any scenario and they are constantly in training for the next certification so that they can help you stay one step ahead of adversaries in an increasingly hostile, unpredictable and fast-changing digital landscape.
This level of expertise and dedication has helped Quorum Cyber to be a Microsoft Solutions Partner for Security and a member of the Microsoft Intelligent Security Association (MISA). In 2022, we also became the first cyber security company headquartered in the UK, and one of a select few anywhere in the world, to be verified by Microsoft for our Managed Extended Detection and Response (XDR) service.

Are you ready for the challenge?
Cyber security is a team sport. Our Cyber Exercising Workshops test your plans, plays, and teams to make sure that everything works. Like any good coach, we work with you to help you learn lessons from each exercise to ensure that any weaknesses are bolstered and you are challenge-ready.
Take your cyber resilience to the next level. Speak to our team about the cyber security challenges facing your organisation and how we can help.
