If your enquiry is not urgent, please contact us via the below form.
- Ask for help
- Report the incident
- Call your cyber insurance provider
- Appoint a Cyber Incident Owner
- Keep an action and decision log
- Focus on containment
- Listen
- Be patient
- Help authorities and regulators as much as possible
- Be faster than the story
- Let everyone ‘help’
- Pay the cybercriminal
- Communicate until you know how and what to communicate
- Lie or under-sell the severity of the incident
- Try recovering too soon
- Focus on root cause analysis
- Buy more security tools
- Point fingers and blame
- Deny anything before you know the facts
- Try to cover up
Non-emergency assistance contact form
Ten things to do in an emergency
- Let everyone ‘help’
- Pay the cybercriminal
- Communicate until you know how and what to communicate
- Lie or under-sell the severity of the incident
- Try recovering too soon
- Focus on root cause analysis
- Buy more security tools
- Point fingers and blame
- Deny anything before you know the facts
- Try to cover up
Ten things NOT to do in an emergency
- Ask for help
- Report the incident
- Call your cyber insurance provider
- Appoint a Cyber Incident Owner
- Keep an action and decision log
- Focus on containment
- Listen
- Be patient
- Help authorities and regulators as much as possible
- Be faster than the story
Being attacked?
Contact our Emergency Incident Response team for urgent assistance.
0800 029 1305
+1 888 346 0166
+1 866 252 2103
+44 333 444 0041
Contact us for emergency incident response support anytime of the day
For an emergency requiring urgent assistance, please call our Emergency Incident Response team on 0800 029 1305 (UK) or +1 888 346 0166 (US).
Our Cyber Security Incident Response (CSIR) is approved by CREST, an international not-for-profit accreditation and certification membership body that represents the global cyber security industry. Worldwide, only a small number of cyber security providers have achieved this accreditation – which is fully endorsed by GCHQ and CPNI – highlighting Quorum Cyber’s commitment to continuous improvement of standards and quality of service.
In today’s hostile and unpredictable digital environment, organisations in any industry and any country can experience a cyber incident at any time. It’s not a case of if, but when.
Our Emergency Incident Response service, managed by our team of experienced, certified professionals, enables customers of any size and complexity to contain a cyber security incident and safely return to normal business operations as soon as possible.
