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Published: 9th November 2022 | In: News
On a mission to continually improve the experience for organisations in every sector and region of the world, Quorum Cyber has appointed Ciara Mitchell in the new position of Customer Advocacy Director. She will be responsible for building deeper customer relationships, driving and delivering a customer advocacy strategy and ensuring that the company always places its customers at the heart of everything it does.
Ciara has a wealth of experience and expertise in the technology services sector, having previously been Head of ScotlandIS Cyber, Scotland’s Cyber Cluster, where she promoted innovation and supported the growth of the sector in line with the government’s cyber security strategy. She spent 20 years at BT Global Services in a number of senior management and engineering roles, including as Head of Global Product Management in the Security Intelligence division. With an MBA from Heriot Watt Edinburgh Business School, Ciara is a Trustee for ACE IT Scotland and up to recently was a board member for UK Cyber Cluster Collaboration (UKC3) which she helped to establish.
“After working with Ciara earlier in our careers, I’m overjoyed to welcome her to the team,” says Quorum Cyber Chief Revenue Officer Scott Abney. “I’m confident that she will raise the standards of customer experience and advocacy that we have already set to an even higher level and guarantee that we continue to learn from our customers around the globe while enabling them to achieve their business goals.”
“Having worked with the cyber security community in Scotland in my previous job, I’m delighted to join a company that I’ve seen grow from strength to strength in just a few years and clearly has huge potential to quickly become a major cyber security services provider on the world stage,” says Quorum Cyber’s Customer Advocacy Director Ciara Mitchell. “I’m looking forward to meeting, listening to and working with our customers to ensure that we are delighting them every step of the way.”
About Quorum Cyber
Founded in Edinburgh in 2016, Quorum Cyber is one of the fastest growing cyber security companies in the UK with over 150 customers in four continents. Its mission is to help good people win and it does this by defending teams and organisations across the world and all industry sectors against the rising threat of cyber-attacks, enabling them to thrive in an increasingly hostile, unpredictable and fast-changing digital landscape. Quorum Cyber is a Microsoft Solutions Partner for Security and member of the Microsoft Intelligent Security Association (MISA).