As a member of the prestigious Russell Group of universities, Queen Mary University of London is a world-leading, research-intensive university with 32,000 students representing more than 170 nationalities. It offers over 240 degree programmes in a wide range of subjects from humanities and social sciences to medicine and dentistry through to science and engineering. The university conducts ground-breaking research programmes for the UK’s National Health Service (NHS) and numerous world-renowned specialist hospitals.
Cyber security incidents can happen at any time
When Queen Mary University identified a potential cyber security threat, it acted swiftly and decisively — demonstrating a strong commitment to protecting its digital infrastructure. The university reached out to Quorum Cyber, whose Incident Response (IR) and Threat Intelligence (TI) teams operate 24/7 to support organisations across all sectors. By the next day, their Emergency Managed Detection and Response (Emergency MDR) service was fully deployed, providing Queen Mary with around-the-clock monitoring and protection.
Quorum Cyber provided technical support and guidance on communicating to internal and external stakeholders. This comprehensive approach helped the university in its management of stakeholder relationship and reputation.
Forming a long-term partnership
Queen Mary University solidified its commitment to cyber security by entering into an agreement for Clarity Extend, our Managed Detection and Response (MDR) service, following a successful tender process.
This partnership ensures continuous monitoring, detection, and response across the university’s entire IT estate. The MDR service is delivered by Quorum Cyber’s Security Operations Centre (SOC) team, which is based in the UK.
The world-class research university demonstrated robust cyber resilience in the face of potential adversity. This case underscores the importance of both cyber security and resilience in maintaining the university’s global standing and operational integrity.
“Quorum Cyber expertly helped us navigate cyber security threats and supported us with stakeholder communications and insurance negotiations,” said Richard Holland, Assistant Director of the Office CIO at Queen Mary University. “We were so impressed that partnering with them long-term was an easy decision.”
