Greggs Foundation Strengthens Cyber Security with Quorum Cyber's Clarity Managed Security Service
HIGHLIGHTS
- Small team, no dedicated cyber resources
- 24/7 monitoring by Quorum Cyber's Security Operations Centre
OVERVIEW
Nearly 40 years of community support - and the need to protect it
The Greggs Foundation is the independent charity associated with Greggs – a leading UK food-on-the-go retailer. They have been supporting communities for nearly 40 years through a series of impactful grant-giving programmes which in 2025, totalled over £5.4m. With a small team delivering large-scale impact, technology plays a vital role in helping the team to operate efficiently and securely.
THE CHALLENGE
Cyber security without the expertise or resource to manage it
Like many charities, cyber security wasn’t something they had the expertise or resource to manage effectively. The team rely heavily on Microsoft 365 and digital systems to deliver their work, manage grant applications, and support their programmes, but they didn’t have a dedicated cyber team or the skills or resource to monitor threats to their network.
Greggs Foundation is increasingly aware that cyber risks are on the rise but also that the impact of those attacks can be severe and have long-term consequences to how they deliver their work. They knew they needed to do more to protect their systems to ensure a continuity of service and minimise risks.
THE SOLUTION
A fully managed cyber security monitoring service built around their needs
Quorum Cyber provided Greggs Foundation with Clarity, a fully managed cyber security monitoring service. From the outset, this approach was easy to follow and very much based around their needs. Rather than overwhelming them with technical detail, Quorum Cyber worked alongside them to put the right foundations in place.
The service brought together Microsoft Security Technology and Quorum Cyber’s own threat intelligence and expertise to ensure they have a dedicated team monitoring their systems on their behalf.
This meant that they had a level of protection that would have been impossible for them to resource internally.
A SMOOTH, SUPPORTED ONBOARDING
Guided through each step - without needing to become experts overnight
The onboarding process was straightforward and collaborative. Quorum Cyber guided Greggs Foundation through each step to configure the environment and ensure everything was set up correctly, giving them a quick transition to service delivery.
As a small team, this was invaluable – it meant they didn’t need to become experts overnight, but were able to build processes to support how they manage risks going forward.
£5.4m+
In grant programmes delivered in 2025
24/7
Monitoring by Quorum Cyber’s SOC
THE IMPACT
Peace of mind - and stronger protection for their charitable work
Since working with Quorum Cyber, Greggs Foundation has peace of mind knowing their systems are being monitored 24/7 by specialists. That reassurance alone has been a huge benefit to the wider team so that they know they have stronger protection against cyber threats and alerts are assessed and acted on quickly by Quorum Cyber’s Security Operations Centre.
“Quorum Cyber has really taken the time to understand us as a charity, our challenges, and what kind of risks and threats we are dealing with – something we have really valued in their approach.”
– Sally Cooper, Systems & Operations Manager, Greggs Foundation
“Quorum Cyber’s Clarity managed security service has given us confidence that our systems are continuously monitored and protected against constantly evolving cyber threats. As a small team, having access to their expert support is invaluable, allowing us to focus on delivering our charitable work.”
– Sally Cooper, Systems & Operations Manager, Greggs Foundation
CLARITY MANAGED SECURITY SERVICE
The same 24/7 protection, built around your team
Defending Hope: How CHAS Sets the Standard for Data Security in Children’s Palliative Care
Children’s Hospices Across Scotland (CHAS) is a charity providing unwavering care to children who may die young and their families, at every step on this hardest of journeys. Three children a week die in Scotland from an incurable condition, and CHAS works in partnership with Scotland’s health and social care providers to ensure hospice and palliative care services are provided for these babies, children, and young people (aged 0-21 years) and their families across Scotland.
Entrusted with the sensitive personal information of thousands of families and hundreds of staff, CHAS places information security at the very heart of its mission. Protecting this data from theft, loss, and cyber threats is essential to maintaining the trust and dignity of every family it serves.
To safeguard its digital assets and maintain smooth operations, CHAS partnered with Quorum Cyber to implement Clarity Extend, an enhanced managed detection and response (MDR) service. This 24/7 security monitoring capability helps protect its IT estate and, critically, shields its 400 employees, many of whom hold nursing and clinical roles, from increasingly sophisticated phishing attacks.
“We need to monitor our networks 24/7 for malware and prevent cybercriminals from using social engineering to access and exfiltrate our systems,” says Dave Blair, Lead System Analyst at CHAS. “Quorum Cyber helps us prevent phishing attacks, monitor system logs or stop outsiders using accounts that they shouldn’t have access to.”
A cyber security extension to the team
CHAS, which has partnered with Quorum Cyber for six years, benefits from Clarity Extend, managed by Quorum Cyber’s Security Operations Centre (SOC) team. The SOC functions like a seamless extension to CHAS’s team, providing continuous, comprehensive monitoring and security expertise to allow its team members to focus on their core mission with confidence, knowing their systems are protected around the clock, including weekends and holidays.
“We don’t have the knowledge of the threats and the threat landscape that their team has, so they take some of the workload off us,” adds Dave. "We see Quorum Cyber adding new behavioural rules... they're aware of what threats are happening at the moment."
Microsoft-first cyber security to protect all vendors’ products and tools
The international cyber security company’s Microsoft-first approach aligns with CHAS's IT infrastructure and security tools. With Clarity Extend’s excellent range of benefits, Microsoft Sentinel is integrated to third-party technologies, and CHAS has two extra safety nets in threat hunting and incident response up to containment. Furthermore, with Quorum Cyber's customer platform, Clarity, CHAS can see and track any potential issues and incidents, and how the SOC team is handling them in real time.
“Quorum Cyber’s team is great at flagging any potential issues at any time to take the pressure off our team and gives us the confidence that, if something were to happen, we would hear about it quickly,” says David Campbell, IT Project Manager for CHAS. “It's almost like having a member of the team focused on logs. Having someone there doing better monitoring than we could do ourselves gives us peace of mind.”
Delivering lasting peace of mind and resilience
By partnering with Quorum Cyber and using Clarity Extend, CHAS benefits from continuous, expert-managed protection of its sensitive data, ensuring compliance and resilience against evolving cyber threats. This trusted collaboration frees CHAS to focus on its vital care mission with true peace of mind, confident that its personal and confidential information is securely safeguarded around the clock.
