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Housing providers have suffered from a spate of cyber-attacks in recent years, some of which have been high-profile cases that have made the headlines.
Cybercriminals have targeted the sector in an attempt to steal data from tens of thousands of people and in some cases to hold the housing provider to ransom. While some cyber-attacks have targeted them directly, others have been via unknowing third-party suppliers such as maintenance companies.
These incidents have sometimes had serious consequences for all parties: tenants have lost personal data and faced severe disruption to services; housing associations have suffered from data and financial losses, and had to divert employee resources away from other work, and their all-important reputation with their customers and the national housing regulator has been damaged indefinitely; and third-party suppliers have lost contracts and business. In a worst-case scenario, regulatory and auditing authorities have the power to intervene and award a financial penalty.
The trend of more people working from home has increased opportunities for cybercriminals to launch phishing, malware, and ransomware attacks, making employees more exposed and employers more vulnerable to threats.
While many housing associations’ directors have prioritised cyber security, and have good in-house IT teams, they often lack the specific skills to defend themselves around the clock.
Working closely with leading not-for-profit housing providers, Quorum Cyber understands the industry’s unique challenges and its sense of urgency in the current hostile digital climate. We have the expertise and experience to partner with organisations of any size and complexity to protect them every day of the year.