Safeguarding Retail Supply Chains and Data in the Face of Ransomware
Situation overview
Imagine a business at the heart of the UK’s retail ecosystem, providing the systems that underpin food safety and employee wellbeing across thousands of sites. This multinational, trusted to process and protect sensitive medical and personal information, suddenly faces a high-stakes ransomware attack: all servers and endpoints down and the integrity of the entire supply chain, including industrial refrigeration, lighting, and critical systems now at risk. Compounding the crisis, the possibility of leaked confidential health data threatened the company’s reputation and compliance standing.
Strategic response: partnership in action
Recognising the critical business implications, from regulatory repercussions to brand trust and operational continuity, the company immediately engaged Quorum Cyber and legal breach counsel. The mission: to contain the threat, discover what had happened and enable secure, rapid recovery.
Key business objectives
- Rapidly identify and close the entry point to contain financial and reputational damage
- Confirm whether customer and medical data was accessed or exfiltrated, limiting legal and regulatory exposure
- Verify that industrial control systems, essential to every supermarket’s operations, remained uncompromised
- Restore business operations with minimal downtime
Execution and assurance
Fast-tracked digital forensics & monitoring
Quorum Cyber deployed advanced remote forensic tools to swiftly gather time-critical evidence from operational systems, while working offline with preserved disk images from affected devices. Within hours, the organisation was onboarded into Quorum Cyber’s Security Operations Centre (SOC). Industry-leading protections; Microsoft Defender and Sentinel, were rapidly deployed, enabling round-the-clock vigilance.
Uncovering the attacker’s playbook
Our experienced team of cyber investigators traced the blueprint of the attack and discovered:
- Initial Access: The attackers gained entry by exploiting leaked credentials and abusing VPN access, bypassing perimeter security with legitimate-looking logins.
- Lateral Movement & Privilege Escalation: Once inside, they methodically navigated the environment, escalating privileges and probing connected systems to maximise their reach.
- Domain Trust Exploitation: Leveraging established trust relationships between global business units, the threat actors moved seamlessly from one region to another, demonstrating a deep understanding of the organisation’s infrastructure.
- Stealth and Persistence: For nearly two months, the attackers operated undetected, carefully gathering intelligence, exfiltrating sensitive data, and setting the stage for their ransomware deployment.
- Orchestrated Ransomware Detonation: Only after ensuring maximum impact did they trigger the ransomware, effectively disrupting operations at the most vulnerable moment.
By dissecting each stage, we not only restored business functionality but also provided actionable insights to harden defences against future threats
Business continuity for the supply chain
Recognising that industrial refrigeration and logistics directly affect food security, Quorum Cyber undertook forensic analysis of over 700 industrial control systems (ICS) endpoints. After exhaustive examination, we were able to certify, in a formal attestation, the safety of these critical environments, allowing our client to assure partners and regulators that food supplies were never at risk.
Protecting customer confidence
Intensive analysis of servers containing sensitive data assured leadership that, while attempted, there was no evidence of large-scale exfiltration from key databases. This enabled fast, transparent communication with stakeholders and regulatory bodies, preserving trust and mitigating legal exposure.
Lessons in leadership and resilience
Throughout the crisis, Quorum Cyber operated as a proactive advisor, delivering real-time tactical guidance and sharing up-to-the-minute attacker Indicators of Compromise. With our recommendations, the company not only remediated the breach, but emerged with enhanced security posture and renewed confidence from its leadership, partners, and customers.
The takeaways
- Preparation and Partnership Matter: Rapid engagement with trusted cyber security and legal experts can fundamentally change outcomes in a crisis.
- Business-Critical Infrastructure is a Prime Target: Safeguarding industrial systems must be an executive priority, as the downstream impact extends to supply chains and public wellbeing.
- Resilience is a Competitive Advantage: The ability to respond decisively, communicate transparently and recover securely turns a crisis into an opportunity to demonstrate leadership.
Safeguarding the Future of Education: Enhancing University Cyber Security with a Trusted Partner
A progressive UK-based university supports more than 10,000 students and 1,500 staff across multiple campuses. With a strong commitment to community engagement, the institution aims to widen access to higher education, address evolving skills demands, and deliver meaningful social and economic impact. It is also recognised for its strong graduate employment outcomes, helping to develop and retain skilled individuals across various sectors.
Cyber security has long been a strategic priority, as it is for most of the higher education sector. The university’s senior leadership recognised the need to bolster its ability to respond rapidly and effectively to potential cyber-attacks at any time, day or night.
“Our users are front and centre of our cyber security strategy,” says the University’s Director of Technology Services. “We see threats coming from multiple angles continuously, mostly in the form of phishing and spear phishing attacks attempting to deliver malware payloads.”
Extending the team with a trusted partner
To address growing cyber risks, the university sought a partner that could function as an extension of its internal team, offering automated, managed detection and response while allowing internal staff to focus on strategic initiatives. Out-of-hours security coverage was also a key requirement.
After a competitive tender process, the university selected Clarity Extend, a managed detection and response (MDR) service from Quorum Cyber. The service includes global threat detection, automated threat hunting, and sector-specific threat intelligence. The institution was particularly drawn to Quorum Cyber’s Microsoft-first approach and its robust incident response capabilities.
The Director of Technology Services adds: “We now have 24/7 managed detection and response operated by Quorum Cyber’s Security Operations Centre. We’ve gained reassurance from having mature and trusted processes, backed by a partner fully dedicated to managing and mitigating cyber threats.”
Achieving greater cyber resilience
The university continues to run a rigorous cyber incident response (IR) plan, including an annual tabletop exercise to ensure the entire organisation knows how to respond during a cyber event. This preparation is a vital part of maintaining business continuity.
Through its licensing agreement, the institution uses automated responses to specific types of suspicious system activity, significantly increasing operational efficiency. This is especially important for protecting students - seen as ‘frontline users’ - due to their constant interaction with digital platforms and sensitive information.
The customer platform, Clarity, plays a key role in incident transparency. It automatically generates detailed reports on threat activity, helping the technology team quickly understand and communicate incidents across the organisation.
A seamless extension of the team
“We trust Quorum Cyber as a true extension of our team,” their Director of Technology Services explains. “Their technical experts swiftly contain and mitigate threats and help restore services, which is critical to keeping operations running even during an incident.”
Nearly three years into the partnership, the university remains pleased with the deployment and ongoing service. The implementation phase, project management and monthly reviews have met expectations, and importantly, the value delivered continues to be consistent with what was promised during the procurement process.
Cyber reassurance, delivered
“We’ve always had a reliable service from Quorum Cyber - responsive and aligned to our needs,” the Director of Technology Services reflects. “I sleep better knowing we have a partner with the right expertise watching over our digital environment. They act immediately if there’s an issue, based on the controls we’ve agreed.
“In short, Quorum Cyber provides strategic cyber reassurance.”
Defending Data Trust in an Unpredictable Threat Landscape
Data Trust, established in 2011, is a leading first party data company specializing in US voter information and electoral data. The company’s expertise lies in collecting, enriching, analyzing, and maintaining high-quality political data on a massive scale. With information on over 300 million individuals and more than 2,500 unique data points per person, Data Trust provides critical insights to various organizations involved in election campaigns across the United States.
The challenge
At the core of Data Trust’s operations is the critical task of protecting sensitive information. The company’s sophisticated data management systems safeguard not only publicly available data but also their proprietary insights and proven methodologies. This level of security is paramount, as a single data breach could severely undermine the trust of its clients and potentially tarnish the company’s reputation.
By leveraging its expansive data warehouse and robust IT infrastructure, Data Trust ensures the integrity and confidentiality of its vast data resources. This commitment to data protection and privacy is fundamental to maintaining the confidence of its clients and solidifying its position as a trusted partner in the political data landscape. Needless to say, confidence in Data Trust’s ability to manage sensitive information securely is crucial for both its business success and that of its clients. While the company primarily collects publicly available data, it must vigilantly protect its invaluable data insights and proven methodologies from theft or unauthorized access. Equally critical is safeguarding its IT infrastructure from potential compromises, including data breaches, cyberattacks, or system vulnerabilities. Any form of data compromise could not only jeopardize the company’s proprietary information but also undermine the confidence its clients place in its ability to handle sensitive political data securely.
While satisfied with its previous cybersecurity set-up, the rising frequency of cyberattacks on all industries in recent years, and escalating geopolitical tensions around the world, led Data Trust to seek a cybersecurity partner that could elevate its data security to the world-class level. As a Microsoft-first company, it needed a global cybersecurity specialist with deep Microsoft expertise that could provide tailored, flexible, and scalable services while ensuring maximum protection around the clock. Microsoft recommended Data Trust reach out to Quorum Cyber, a Microsoft Solutions Partner for Security, a member of the Microsoft Intelligent Security Association (MISA), and holder of all four Microsoft Security specializations, to its shortlist of potential service providers.
“We wanted a company that wasn’t just aware of Microsoft’s services, but truly an expert in them – whether it’s Sentinel or Microsoft’s operations in general,” says Bill Dunne, Data Trust’s Chief Operating Officer. “This expertise was crucial because everything we do is natively Microsoft-based. Every device we use is Windows-based, and we host all our core assets in Azure. Although we have data in a few other clouds for marketing purposes, the core assets live in Azure and Microsoft. Therefore, it was essential for us that the firm we partnered with had a strong background in Microsoft services.”
Vote of confidence for comprehensive security
“What put Quorum Cyber ahead of the field was the feel we got for the team,” says Bill. He was particularly impressed that Federico Charosky, Quorum Cyber’s Chief Executive Officer, attended the first meeting. And Data Trust’s technical team verified that the cyber security specialist’s experts had the skills, knowledge, and certifications required to master Microsoft’s security stack.
“Overall, we felt like we had a great rapport with Quorum Cyber’s team, and we were confident they could protect us 24/7, 365 days a year,” adds Bill. “They took the time to ask about our specific challenges and listened to us.”
Another major benefit was that an Incident Response service was included as standard, so that if an adversary should breach the company’s systems, Quorum Cyber’s qualified and highly experienced incident responders would rapidly investigate the emergency, day or night.
“The in-house incident response capability was a standout feature for us,” explains Bill. “We really appreciated that it was included within the service and not hidden behind a paywall. Knowing that resources would be available immediately if anything slipped through or if we faced any issues gave us great peace of mind. This showed they had ‘skin in the game’ because by stopping threats in the first place, they wouldn’t need to expend resources on incident response. This demonstrated a true partnership rather than just a managed service, which was a significant point of our discussions.”
Furthermore, with Quorum Cyber, cybersecurity isn’t just a business transaction, it’s a partnership and a collaboration to continuously fortify cyber resilience and reduce cyber risk. With this approach, organisations can focus on their goals without worrying about cyberattacks.
Threat-led managed detection and response
Data Trust opted for a security maturity assessment (SMA) to start so that Quorum Cyber’s team could review the firm’s current security posture and understand what it needed to do to strengthen it in the short, medium, and long term. In addition to the SMA, Data Trust opted for Quorum Cyber’s managed detection and response service, Clarity Extend. This service incorporates advanced threat intelligence and proactive threat hunting capabilities, designed to identify and mitigate potential threat actors. To further reduce risk, Data Trust added pentesting, plus an annual cybersecurity audit to ensure good governance. Early in the partnership, Quorum Cyber’s Threat Intelligence (TI) team conducted an in-depth assessment of the specific threats Data Trust might face. This evaluation provided the company with critical visibility into the threat landscape most relevant to its operations, enabling a proactive approach to mitigating risks.
Data Trust’s team has total transparency of the company’s security via Clarity, Quorum Cyber’s customer platform, which Bill believes is an added advantage of the service. “We’ve been able to see the workflow play out successfully, and we have clear insight into the logging of day-to-day activities because the platform is clean and easy to use. It’s so intuitive that I’ve been able to pass it to a member of the team, who manages it daily, but I can still access and review it whenever needed. We feel confident in the platform’s accurate reporting of what’s happening in our systems and databases.”
Peace of mind
“Throughout the process, I felt relieved and reassured by the rapport we established,” Bill explains. “One member of the Quorum Cyber team was local, and meeting in person helped build comfort and trust. Moreover, the support from the team, who would be managing this on a 24/7 basis, gave me confidence that our data was in capable hands.
“Quorum Cyber is the most important layer of our active security,” concludes Bill. “We certainly have cyber peace of mind.”
You can read an extended version of the Data Trust customer success story on the Microsoft Partner Portal.
Scotland’s Biggest Mental Health Charity, SAMH, Elevates Cyber Security on Multi-year Journey
The Scottish Action for Mental Health, better known as SAMH, is the largest mental health charity in Scotland. The not-for-profit organisation provides over 70 different kinds of mental health service to cover everyone, from children to the elderly, across the whole of Scotland.
SAMH offers a comprehensive range of support from walk-in centres, crisis intervention, rehabilitation, counselling and advice. It also campaigns for better support from the government for vulnerable people and collaborates with the private sector to raise much-needed funds to improve quality-of-life.
Like organisations in the private and public sectors, not-for-profits are targeted by cybercriminals. Research indicates that 66% of high-income charities report that they have experienced some form of cyber security breach or attack in the last 12 months. After being the victim of a ransomware cyber-attack several years ago, SAMH put its trust in Quorum Cyber to contain the attack and facilitate recovery. Subsequently, they worked with the Quorum Cyber team to strengthen SAMH's cyber security measures to minimise the risk of future attacks. “You think your organisation is ok until something happens,” says Jason Bryce, Chief Operating Officer at SAMH. “Quorum Cyber’s team were very professional and brought calm to a frantic and stressful situation.”
Satisfied with the service it had received, SAMH went on to sign a multi-year managed detection and response service, Clarity Extend.
Continually strengthening cyber security
To continually enhance SAMH’s cyber security, Quorum Cyber mapped and measured key areas of cyber defences across the entire organisation to better understand any potential weaknesses and identify where improvements could be made. “Quorum Cyber understood the level of defence that our organisation needed based on what we do and the IT estate we have,” explains Jason. “They provided peace of mind and a plan to enable us to reach our goals, but they didn’t oversell and gave us lot of useful, practical advice about how to manage and improve our security.”
The charity additionally commissioned an independent review from another company, which provided “extremely positive” feedback regarding Quorum Cyber’s work and the outcomes achieved by SAMH.
In 2025, Scotland’s largest mental health charity extended the partnership by a further two years. Naturally, it followed good governance by talking to other cyber security companies to compare benefits and costs and chose to remain with Quorum Cyber. “The great services that Quorum Cyber has always given us made them a serious candidate,” says Jason.
Top criteria for a strong partnership
Reflecting on the renewal process, he lists quality of service, price, trust, and confidence as his top priorities when considering service providers.
In today’s inhospitable and unpredictable digital environment, cyber risk remains the number one risk for SAMH. And unlike financial risks, cyber risk comes with no warning flags or indicators to help the organisation plan for the future. Cyber-attacks can happen suddenly when they are least expected and disrupt operations virtually overnight.
Benefits of a Microsoft-first partner
As an almost entirely Microsoft house, all of SAMH’s devices and accounts are covered by the Microsoft Defender suite and managed through Microsoft Intune using Enterprise Mobility and Security (EMS). This is a suite of tools and technologies designed to manage and protect mobile devices, applications, and data within an organisation.
This also makes Quorum Cyber – a Microsoft Solutions Partner for Security with deep Microsoft expertise and experience – a great match for the charity.
“Quorum Cyber's deep understanding of Microsoft simplifies our decision to adopt the service and helps reduce spending on other vendors,” explains John Stoner, Head of Information Services at SAMH and chair of its Information Security Committee and Audit and Risk Committee.
John conveys valuable information he receives from the monthly service reviews and from Quorum Cyber’s customer platform, Clarity, into reports and meetings. “An external Security Operations Centre (SOC) shows that we take cyber security seriously when applying for funding and gives our trustees reassurance,” he says. “We’ve also moved to a true cloud-first infrastructure which has vastly removed our attack surface and need for infrastructure protection.”
SAMH also values Quorum Cyber because it’s a threat-led cyber security company that can apply the intelligence and lessons it learns from hundreds of other customers across a variety of sectors to help proactively protect the charity. “We value the Threat Intelligence team’s advice on what kind of attacks they see in the not-for-profit sector, and across other sectors that might reach us, either today or tomorrow,” says Jason.
Queen Mary University of London Fortifies Cyber Security with Long-term Partnership
As a member of the prestigious Russell Group of universities, Queen Mary University of London is a world-leading, research-intensive university with 32,000 students representing more than 170 nationalities. It offers over 240 degree programmes in a wide range of subjects from humanities and social sciences to medicine and dentistry through to science and engineering. The university conducts ground-breaking research programmes for the UK’s National Health Service (NHS) and numerous world-renowned specialist hospitals.
Cyber security incidents can happen at any time
When Queen Mary University identified a potential cyber security threat, it acted swiftly and decisively — demonstrating a strong commitment to protecting its digital infrastructure. The university reached out to Quorum Cyber, whose Incident Response (IR) and Threat Intelligence (TI) teams operate 24/7 to support organisations across all sectors. By the next day, their Emergency Managed Detection and Response (Emergency MDR) service was fully deployed, providing Queen Mary with around-the-clock monitoring and protection.
Quorum Cyber provided technical support and guidance on communicating to internal and external stakeholders. This comprehensive approach helped the university in its management of stakeholder relationship and reputation.
Forming a long-term partnership
Queen Mary University solidified its commitment to cyber security by entering into an agreement for Clarity Extend, our Managed Detection and Response (MDR) service, following a successful tender process.
This partnership ensures continuous monitoring, detection, and response across the university’s entire IT estate. The MDR service is delivered by Quorum Cyber’s Security Operations Centre (SOC) team, which is based in the UK.
The world-class research university demonstrated robust cyber resilience in the face of potential adversity. This case underscores the importance of both cyber security and resilience in maintaining the university’s global standing and operational integrity.
"Quorum Cyber expertly helped us navigate cyber security threats and supported us with stakeholder communications and insurance negotiations," said Richard Holland, Assistant Director of the Office CIO at Queen Mary University. "We were so impressed that partnering with them long-term was an easy decision."
Safeguarding an American Oil & Gas Retailer’s Future
Identifying threats from inside the business
A mid-sized oil and gas retailer in the US faced a significant internal security threat that jeopardised its operational integrity and financial standing. The company identified two employees who were engaged in illicit activities, including the trade of gift cards on the dark web and conducting fraudulent online transactions. Additionally, these internal threat actors submitted false expense receipts, one of whom held a critical leadership position within the IT Department, increasing the complexity and risk of the situation.
Containing the threats
Quorum Cyber was brought in to collect and preserve critical forensic evidence to enable the company to pursue legal action against the threat actors.
To address these challenges, onsite IT resources tasked with eliminating all access points utilised by the threat actors. A comprehensive inventory and security overhaul of the company's entire IT infrastructure was conducted to ensure no vulnerabilities remained. To maintain operational stability, Quorum Cyber provided 30 days of continuous IT services to assist end users during the transition.
Three positive outcomes
The strategic interventions led to several positive results for the company:
- Prevention of Future Threats: By implementing rigorous access control measures, the company effectively thwarted potential reattacks, securing its operations against internal threats.
- Comprehensive Forensic Investigation: The oil & gas firm delivered an in-depth forensic analysis of the threat actors' activities, providing valuable insights and evidence to support legal proceedings.
- Operational Continuity: Throughout the remediation process, the company ensured the continuous and smooth operation of its day-to-day activities, minimising disruptions and maintaining business as usual.
By addressing the internal security threats with decisive action and robust solutions, the oil & gas retailer protected its assets and reputation from harm and also reinforced its commitment to maintaining a secure and trustworthy business environment.
Contact us if you need help to strengthen your company's cyber security.
Strengthening Security for a National Food Retailer
Services provided
To assess and enhance the security posture of a national food retailer in the US, Quorum Cyber conducted a comprehensive security evaluation, including:
- Internal Penetration Testing: Evaluating internal network vulnerabilities to identify potential exploitation paths
- External Penetration Testing: Assessing external-facing systems to uncover vulnerabilities that could be targeted by external attackers
- Web Application Assessment: Reviewing web applications for security flaws that could compromise data integrity and user privacy.
Assessing vulnerabilities
The security assessment revealed several critical and high-risk vulnerabilities:
- Critical Vulnerabilities:
- The penetration testers identified and exploited a vulnerability that allowed for remote code execution, posing a severe threat to system integrity
- Another vulnerability was identified that permitted direct access to iSCSI-enabled systems, which could lead to unauthorised data access and manipulation.
- Medium- and High-Risk Findings:
- Unsecured protocols, such as Telnet, allowed unauthorised login attempts, exposing the network to potential breaches
- Access to configuration backups was possible, risking the exposure of sensitive configuration details and system settings
- The ability to view and manipulate internal cameras was uncovered, highlighting the risk of unauthorised surveillance and privacy breaches.
Resolution and collaboration
To address these findings, Quorum Cyber worked closely with the retailer to develop tailored solutions that effectively mitigated the identified risks:
- Solution Development: Collaborated with the client to identify and implement right-sized solutions, ensuring each vulnerability was addressed appropriately based on its risk level and impact
- Security Enhancement: Provided strategic recommendations to improve protocols, secure data access points, and enhance overall network security measures.
Through a thorough assessment and collaborative resolution process, the national food retailer was able to significantly strengthen its security posture, safeguarding its operations and customer data against potential threats. This engagement underscored the importance of proactive security measures and ongoing risk management in the retail industry.
Get in touch if you need help to strengthen your company's cyber resilience.
US University Negotiates Multiple Cyber Security Challenges
Facing a daunting challenge
A leading university in the US faced multiple cyber security challenges that threatened its operations and data integrity. Limited evidence was available due to encryption, complicating efforts to trace and resolve security incidents. The university also had to manage the expectations of various stakeholders while dealing with an aggressive threat actor responsible for two distributed denial-of-service (DDoS) attacks. Additionally, the absence of firewall logs and file server records for data exfiltration posed significant challenges.
Bringing in a cyber security specialist
Needing to act swiftly, the university adopted a pragmatic approach, working with all available resources. The institution brought in Quorum Cyber to manage its cyber security. Quorum Cyber was engaged to enhance system management, and areas such as Microsoft Office365 review and triage were prioritised for rapid action. To manage expectations, daily updates and written reports were provided to stakeholders. Negotiations were leveraged to gather evidence of data exfiltration, ensuring transparency and accountability. Notably, the university decided not to make any ransom payment.
Safeguarding the university
Despite the complexities, the university achieved several key outcomes:
- Comprehensive Analysis: Examination of logs confirmed several security incidents, including compromised accounts, lateral movement, and the presence of a ransomware payload
- Partial Restoration: Some devices were restored before complete data collection, showcasing progress in system recovery
- Data Handling: The university received samples of files and downloaded leaked data, providing insights into the breach's impact
- Stakeholder Satisfaction: The university’s board approved the decision not to pay a ransom to the cybercriminals.
The university's proactive measures and commitment to transparency allowed it to navigate the cyber security incident while minimising financial loss. Although some data was compromised, the university's ability to restore operations and provide detailed analyses underscored its resilience and dedication to safeguarding its students, researchers, staff, and its reputation.
Contact us if you would like to discuss any aspects of your organisation's cyber security.
Quorum Cyber Helps Manufacturer Resiliently Overcome Insider Risk Attack
The Need for Change
Actively protecting data and information is now a crucial activity for all companies. Consolidating vendors and utilising the tools you already have is a key step toward achieving this goal and one that many protection programmes are lacking. This was the case for a Canadian consumer product distributor who had a desire to leverage a single vendor for design, deployment, and operations. The organisation’s existing solution was nearing the license renewal date, which created the urgency to act swiftly. In addition, the distributor was soon approaching regulatory and audit requirements that put intense timing pressures on itsteam.
Key Customer Challenge
Perhaps the biggest challenge the organisation faced, was its lack of budget for security. Quorum Cyber was able to overcome this challenge by leveraging integration and automation processes to reduce internal efforts and eliminate the need for headcount, post implementation. Integration with existing systems and automated processes were therefore a key priority for the customer.
Initial Customer Assessment
Following a Security Posture Assessment, Quorum Cyber assisted in the design, deployment, and management of several Microsoft tools, mainly Microsoft Purview - Information Protection and Governance (IP&G).
The company had already invested in the Microsoft E5 licensing so Quorum Cyber worked to leverage and maximize this investment to strengthen the foundation already laid.
The Quorum Cyber Solution
Quorum Cyber worked with the organsiation to design, deploy, and operationalise Microsoft Purview IP&G. To do this, the customer leveraged several Quorum Cyber delivery teams, including GRC Advisory professional services for policy and standard refinement, Microsoft Advisory services for Microsft 365 Purview control design and deployment, and our Security Operations services for 24x7x365 monitoring of information protection alerts.
Quorum Cyber worked closely with the company's business units, including IT, IT Security and Privacy teams, to develop policies, procedures, and user training in advance of solution implementation.
Following deployment, the company’s people, processes, and technologies were successfully aligned with compliance requirements. Not only that, but these processes streamlined the company’s overall operations. Along with this, new strategic and tactical KPI reporting capabilities for the CISO and compliance manager were added.
All of these key implementations increased the ability to handle and control data both inside and outside of the organisation.
Resilient Ready
After the rollout was completed, the organisation faced an insider risk attack. With its new capabilities, the company was able to successfully leverage its tools for a forensic investigation, identify the attacker and make appropriate remediations.
- Key Wins Meeting of aggressive audit and license renewal timelines
- Expansion of capabilities within the customer’s existing Microsoft E5 licenses
- Consolidation of product/integration footprint, reducing total cost ownership
- Successfully overcame imminent insider risk attack.
To find out how we can help your business improve its cyber security posture and become resilient ready with Microsoft technologies, please contact us today.
Large Law Firm Improves its Cyber Security Posture with Data Governance and Compliance
Enhancing Security and Collaboration for a Leading Law Firm
Customer Challenge
Law firms handle sensitive client information and face unique challenges in balancing operational efficiency with stringent regulatory requirements. A prominent North American law firm faced siloed data governance, compliance, and security functions that hindered collaboration and created inefficiencies. Despite its investment in Microsoft Security E5, the firm struggled to maintain a consistent and streamlined approach across its offices.
The fragmented structure increased the risk of data breaches and compliance violations, leaving the firm vulnerable in an industry where trust and confidentiality are paramount. To strengthen its security posture and reduce complexity, the firm sought a comprehensive and integrated solution.
Quorum Cyber Services
Quorum Cyber collaborated closely with the law firm to create a cohesive strategy that integrated data governance, compliance, and security. The process included:
- Comprehensive Assessment: An evaluation of existing processes and identification of inefficiencies to craft a tailored solution.
- Deployment of Microsoft Purview: Leveraging Microsoft Purview to provide enhanced visibility into data storage and flows, streamlining governance processes.
- Breaking Down Silos: Integrating data governance, compliance, and security functions into a unified platform, enabling collaboration across teams.
- Single Pane of Glass: Providing a centralized interface for monitoring and protecting sensitive data, simplifying operations and improving decision-making.
Achieved Outcomes
The implementation of the Quorum Cyber solution delivered tangible benefits:
- Streamlined Workflows: Simplified operations reduced redundancies and inefficiencies.
- Enhanced Efficiency: Improved processes allowed teams to focus on critical tasks.
- Increased Collaboration: Breaking down silos fostered cooperation across departments.
- Improved Compliance Adherence: Strengthened alignment with regulatory requirements.
- Boosted Security Posture: A proactive approach reduced the risk of data breaches.
Why This Matters
In the legal sector, safeguarding sensitive information and ensuring compliance are non-negotiable. Quorum Cyber’s integrated approach to Microsoft Security tools helped the law firm achieve its goals, demonstrating the power of technology in overcoming industry challenges.
Transforming Data Governance and Security, Together
By aligning existing investments with an innovative strategy, Quorum Cyber enabled the law firm to build a secure and collaborative environment. The result was a streamlined, efficient, and secure framework that supported both compliance and operational excellence.
Enjoyed this case study? Read another about on how we migrated international law firm, Bird & Bird, to the cloud to safeguard and secure its client data.
Discover how Quorum Cyber can elevate your data governance and security strategy. Contact us today.
